What is Outdoor Is Life?
Outdoor Is Life is an online platform based in the Philippines that connects travel organisers and travellers, hikers, backpackers, beach-goers, adventure-seekers from the Philippines or abroad. We are not a tour operator but only a website that curates guided/organised tours & packages that anyone may avail.
What happen after I click “Contact Organiser” button?
“Contact Organiser” is an action performed by a user or traveller who might want to avail the guided tour/hike posted by a tour/travel operator. We do not collect payments nor monitor or manage the exchange of messages between you and tour organisers. Thus, it is your responsibility as a traveller/customer to coordinate, follow-up or confirm your inclusion in the tour package(s) you’re interested to join in.
I want to cancel my scheduled tour/trip, what should I do?
Please coordinate with the relevant tour operator for special requests or cancellations of your scheduled trips. We normally collect and display tour operators information like Facebook URL, email address and phone number in the event/trip page. Please reach them accordingly on any of those communication channels for event-related concerns.
How do I know if tour operator is legit?
While we normally exercise caution when approving event/trip being posted in our site, we do not guarantee an accurate, updated contents displayed on the site. Outdoor Is Life is a platform where anyone can post a guided tour/trip, attracting fraudulent activities which may include but not limited to: posting of events/trips using fake credentials, posting of irrelevant information, and posting infringed images and relevant information. We encourage travellers to check out tour operator’s Facebook Page profile for reviews and legitimacy check. If you wish to report a fraudulent tour operator, please contact us.